Thank you and I understand although this is a nationwide
problem. Although I purchased the insurance from the office in Sonoma the
claim was handled in three different offices across the country.
Sigh. I hope that you do not mind if I include this on my blog – again I
am just trying to find a way to let consumers know about how this company –
which is a national company operates.
Ann Zollinger
From: Yelp HQ [mailto:no-reply@yelp.com]
Sent: Friday, January 17, 2014 3:24 PM
Subject: Message from Yelp HQ [ 2092046 ]
_________________________________Sent: Friday, January 17, 2014 3:24 PM
Subject: Message from Yelp HQ [ 2092046 ]
JAN 17, 2014 |
03:23PM PST
Hi Ann,We wanted to let you know that we've removed your reviews of Fidelity National Title. Our Support team has determined that they fall outside our Content Guidelines (http://www.yelp.com/guidelines) because of their promotional content. When reviewing, you should review the location with which you had a firsthand experience, rather than posting the same experience across multiple listings. Thanks for understanding.
We hope you will continue to participate on Yelp, while keeping in mind our Content Guidelines.
Regards,
Clarence
Yelp User Support
San Francisco, California
Other than purchased Google Adwords I am not sure other than all of us who are reading and benefiting from your experience and the hard work you have put into this site - sharing with everyone we know so that others are aware of what Fidelity is doing - or in the case of paying claims - not doing!!!!
ReplyDeleteyeah and hopefully they will realize that they should use any other title company and leave Fidelity in the dust where they belong. Obviously I have had a real bad experience with the claims people too. Go get em. DO NOT USE FIDELITY NATIONAL TITLE.
ReplyDeleteMake sure the title company you use is not owned by Fidelity. We thought we were insured by LSI Title but when we tried to make a claim we found we were dealing with Fidelity. Horrible. They also own Chicago Title.
Deletehttp://nailta.org/wp-content/uploads/2013/10/Fidelity-LPS-Merger-08-30-2013.pdf
http://www.fntic.com/aboutus.aspx
Obviously Fidelity National Title is taking over more and more of the title industry and you are not the first person who has thought they were not using Fidelity until they went to make a claim - only to find out as you did that they are working with Fidelity. I believe it is time for me to research and post all of the companies that are affiliated with Fidelity National Title Insurance Company - as it is definitely a consumer beware position to take.
ReplyDelete