Hi Ann,
Very sorry to read about your dealings with FNT. Thank you for posting
your blog. I am going through a somewhat similar process.
Mine is a black & white encroachment issue which FNT first denied the
majority of, then reconsidered and accepted full responsibility.
Subsequently the claims counsel refuses to pay my monthly carrying costs for an
unusable vacant property while they try to resolve it with the neighbor. After 9 months of grief, FNT offered me 50% of the insured
loss, take it or leave it, which would mean a loss of $80k to me.
I filed a complaint with the CA insurance commissioner, who in essence said
they have no power to do anything and to hire an attorney.
My first question, did you ever get a response from your 6/13 letter to Roger
Jewkes?
Secondly, if you had to do it over again, what would you advise?
Thank you,
I am going to post what you wrote anonymously (somewhat) on
my blog - and this is starting to have an effect.
Here is what I feel and believe but it is my opinion. The bottom line is that they will do everything they
possibly can to NOT pay you and NOT pay you fairly but if you choose to sue it
is a long and costly process. When you go to depose their employees and consultants they are all over
the country and their "experts" depose at $500
plus expenses. The legal department of Fidelity in my opinion has no scruples whatsoever.
Ann
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