Thursday, January 8, 2015

Another Problem with Fidelity National Title

Ms Zollinger
I am James H Walker
Fort Worth Texas

We were selling an acre and a half in Azle Texas.  It had an old home on it with a well.

We were called into Fidelity National Title Agency, Inc.
224 West Main St.
Azle Texas 76020
on the 19th of December to sign all the necessary paper work.  This included the Fidelity National Title Agency, Inc. final Mater Statement dated the 19th of December 2014.

Nine days later we were told over the phone that we needed to sign another Final Master Statement, and that one was backdated to the 19th of December.  This was done over the computer and we were the only ones that signed.

Because of this discrepancy the Agency made it cost us $750.22.

Ms. Zollinger, if you would look into this, Kay and I would greatly appreciate it.  We fee we shouldn't be responsible for the application being idle for in excess of 12 days.


James H. Walker

Unfortunately as much as I would enjoy being the go to person for solving problems with Fidelity National Title I actually have no influence within the company at all - either in my own defense nor of others.  The most that I could do in this case was to refer him to David Saag, Senior Vice President and Chief Claims Counsel for assistance.

Dear James,

As I am only writing a blog on my experience with Fidelity National Title Insurance Company and am including the experiences of others - I will be happy to post your dilemma on my blog so that other readers can see and perhaps understand your problem.  But I do not believe I can do anything more than this to assist you with your predicament but I believe Mr. David Saag can so I am copying him on this email.

Here is his contact information:

David Saag
SVP/Senior Claims Counsel
2111South 67th Street
Suite 210
Omaha NE  68106
402 498-7021

Good luck with your situation!!!