I would never use Fidelity National Title Insurance Company to protect my real estate. A claim was filed with Fidelity for me by their Title Officer for the loss of a mile long easement to 80 acres with views of the famous Napa Valley in California. Fidelity valued the loss at $0 by a Boise Idaho appraiser. After suing Fidelity I was forced to settle for a fraction of the loss. I question whether Fidelity National Title Insurance Company acted in Good Faith in the handling of my claim.
Sunday, December 2, 2012
"Public insurance companies are the only companies that improve their business by not providing a service to their customers."
insurance companies are the only companies that improve their business by not
providing a service to their customers." I forgot to include this quote in the previous blog entry with the article by Luke Landes. I really like this quote a lot !!!!!! He then makes this comparison:
"While everyone jokes about cable
companies, they provide customer service by making sure you’re getting hundreds
of channels all the time. They may not show up at your door to fix problems,
but there are hardly any problems. If a cable company categorically refused to
deliver service despite charging its customers every month, it would go out of
business; yet, this is exactly how public insurance companies must operate in
order to succeed."
He also explains the difference between a mutually held insurance company as opposed to a public insurance company - I after I finish this blog - the next item on my list is to begin researching all of the insurance companies that I use (primarily auto and health insurance) and find companies that do not have shareholders but are mutually held.