Second Letter to California Department of Insurance

Just begging for some help.

State of California

Department of Insurance

Consumer Services and Market Conduct Branch

Consumer Services Division

300 South Spring Street, South Tower

Los Angeles CA  90013

Request for Assistance

DOI File CSB-6459678

Ann Zollinger

PO Box 1675

Glen Ellen CA  95442

As you can see I was not receiving communication from Fidelity National Title and was forced to seek assistance from the

September 12, 2009

Re:         Fidelity National Title Group Inc.

                Policy #609514

                Claim #301056

A claim was begun on my behalf by a title officer from Fidelity National Title for a defect in title that was discovered in June of 2008.  An appraiser was hired from a different state who valued an existing easement to replace the lost easement rather than the value of the lost easement to the property.  I was assigned by fourth Claims Counsel Officer from Fidelity approximately one month ago.  I wrote to Mr. Jeff Hansen on August 21, 2009 once again asking for assistance in resolving this on-going matter.  I have not received any communication back from him to date.

Again, I respectfully request that Fidelity National Title hire another appraiser to correctly and honestly value the diminution in value that the loss of the insured easement caused.  I also respectfully request that this be done immediately as this situation has been going on now for more than a year.

Thank you for your help and assistance with this matter.

Ann Zollinger